Shipping policy

At Shops Dunia, we’re committed to delivering your orders quickly, safely, and affordably anywhere across the UAE.

🚚 Shipping Coverage

We currently offer shipping across all Emirates in the United Arab Emirates, including:

Dubai

Abu Dhabi

Sharjah

Ajman

Fujairah

Ras Al Khaimah

Umm Al Quwain

⏱️ Delivery Timeframe

Standard Delivery: 2 to 4 business days (within UAE)

Orders placed on weekends or public holidays will be processed the next business day.

Note: Delivery times may vary during peak seasons, promotions, or due to courier delays.

💳 Shipping Charges

Free Shipping on all orders above AED [e.g. 150]

A flat shipping fee of AED [e.g. 15] applies to orders below the free shipping threshold.

Shipping costs (if applicable) will be calculated and displayed at checkout.

📦 Order Processing

Orders are processed within 24 hours of confirmation.

You will receive a confirmation email or WhatsApp message with your order and tracking details once your package is dispatched.

❗ Delivery Issues

If your order is delayed, missing, or delivered incorrectly, please contact us immediately at:

📧 Email: shopsdunia@gmail.com
📱 WhatsApp: +971-56 672 9705

We’ll coordinate with the delivery partner to resolve your issue as quickly as possible.

🚫 Important Notes

We currently do not offer international shipping.

Please make sure your delivery address and contact information are accurate at checkout to avoid delays.

If the delivery attempt fails due to incorrect information or non-availability, re-delivery charges may apply.

🤝 Thank You!

We appreciate your trust in Shops Dunia. Our goal is to make sure your shopping experience smooth from click to delivery!